Can I dispute the results?
Yes, you are able to lodge a request to dispute your check results if you believe that something shouldn't have been disclosed, or if something should have been disclose or another error on your National Police Check.
To lodge a dispute send an email to support@checked.com.au stating which of the following dispute categories you would like to dispute your results under:
- Type 1: All police information released does not belong to you.
- Type 2: Part of the police information released does not belong to you.
- Type 3: The police information belongs to you, but the details are inaccurate.
- Type 4: The police information belongs to you, but it should not have been released.
- Type 5: Police information belonging to you has not been released.
Note: Please include any supporting documentation relevant to your claim, as this may help speed up the review process.