What if I don’t have the required documents?

To meet the Government's ID requirements, you need:

• 1x commencement document
• 1x primary document
• 2x secondary documents
• 1x Biometric Link

If you’re missing documents, you can save your application and obtain them, then resume later to upload.

I don’t have a commencement document

You can:

• Retrieve your Australian visa/VEVO (for international applicants)
• Apply for an Australian passport (expired passports accepted up to 3 years)
• Request a copy of your Australian Citizenship Certificate
• Apply for a Birth Certificate via your state/territory registry

I don’t have a primary document

You can:

• Use an unused commencement document
• Renew your driver licence (including digital licences)
• Renew your international passport
• Apply for a government photo ID card

I don’t have a secondary document

You can use an authorised referee form, completed and signed by a Justice of the Peace or authorised referee.

I don’t have a change of name document

You can:

• A Change of Name Certificate, or
• A Marriage Certificate (via your state/territory registry)